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CONTACT INFORMATION

Headquarters

Superfan Central Inc.
100 King St W
Toronto, ON M5X 1A9
Canada

📍 Located in First Canadian Place, North Tower

Customer Support

Phone: +1 (416) 555-7890

Email: support@bheroesmerch.com

Hours: Mon-Fri, 9AM-5PM EST

⏱️ Average response time: 2-4 hours during business days

Shipping & Returns

Returns Address:
Superfan Central Returns
123 Commerce Way
Buffalo, NY 14201
USA

📦 US returns go to our NY facility for faster processing

FREQUENTLY ASKED QUESTIONS

How long does shipping take to the USA?

Most US orders ship within 24 hours and arrive in 2-3 business days. Free shipping on orders over $50. Express shipping (1-2 days) is available at checkout.

Do you ship internationally?

Yes! We ship worldwide from our Toronto headquarters. International shipping typically takes 7-14 business days. Customs fees may apply.

What's your return policy?

We offer 30-day returns for unworn items in original packaging. Return shipping is free for US customers. See our full Return Policy for details.

Are your products officially licensed?

We carry a mix of officially licensed merchandise and premium fan-made designs. Product pages clearly indicate licensing status. All fan art is sold with artist permission.